At Officify, we strive to provide high-quality online courses that meet your learning needs. We understand that circumstances may change, and you might need to request a refund. This policy outlines the terms and conditions for refunds and returns for purchases made on our website.

1. Refund Eligibility

You are eligible for a full refund if you request it within 7 days of your purchase date. This applies to individual courses, Specializations, and subscriptions.

2. Non-Refundable Items

The following items are non-refundable:

• Courses accessed through a third-party marketplace: If you purchased a course through a third-party platform (e.g., App Store, Google Play), their refund policy will apply.
• Digital downloads: Any downloadable materials provided as part of the course are non-refundable once accessed.
• Graded assignments: If you have submitted a graded assignment or exam, you are no longer eligible for a refund.

3. Specialization Refunds

• Individual Course Purchases: If you purchase individual courses within a Specialization, the refund policy for individual courses applies to each purchase.
• Pre-paid Specializations: If you pre-pay for an entire Specialization, you can request a full refund within 5 days of the payment date.
• Specialization Subscriptions: You can request a refund for a Specialization subscription within 5 days of payment. No partial refunds are available for subscriptions, so you must cancel before your next payment date.

4. Subscriptions

You can request a refund for Officify subscription within 7 days of payment.

5. Guided Projects

Guided Projects are non-refundable once you have started the project.

6. Promotional Offers

Special promotional offers or discounts may have specific refund eligibility criteria. Please review the terms of the promotion at the time of purchase.

7. Refund Process

To request a refund, please Contact our support team at hello@officify.in.

8. Refund Processing Time

Refunds are typically processed within 7 business days. The refund will be credited to the original payment method.

9. Contact Us

If you have any questions or require further assistance, please contact our support team at hello@officify.in

10. Policy Updates

We reserve the right to update this Refund and Returns Policy at any time. Any changes will be posted on our website.